General Conditions of Morgon.es
These general conditions of sale apply strictly to all sales of products made in Spain, including the Balearic Islands by MORGON, with N.I.F. number 32,669,145Z, hereinafter MORGON, for individuals.
Any request made to MORGON necessarily implies, as an essential, decisive and essential condition, the acceptance without reservations by the Customer of the MORGON General Sales Conditions in force on the day the corresponding order is placed. In addition, the Customer acknowledges that the acceptance of these conditions will imply the application of these to the request to which they refer, as well as to any subsequent request, except in those cases in which new conditions are brought to their attention by MORGON. The fact that MORGON does not resort at any time to any of the present conditions can not be interpreted nor will it be equivalent to renouncing to resort to them in the future or in the past.
Applicable law and competent jurisdiction. The interpretation and execution of the conditions, as well as all acts that are a consequence of them, will be subject to Spanish law, unless there are public order provisions that are contrary to this.
The prices published in MORGON are in Euros and are valid except for typographical errors. In case of typographical error Morgon reserves the right to cancel the order upon notification to the client. All prices include VAT applicable on the day of the order, any change in VAT rate will be applied automatically to the prices of the products in sale in MORGON.
The offers on products for sale in MORGON will be shown in the section "Offers" or will be indicated in the product file and, if it is not indicated otherwise, they will be valid as long as they are shown on the screen.
3- Different modes of payment:
When making the order, the customer can freely choose to pay the purchases made in MORGON by:
· Credit card or debit card.
· Wire transfer.
· Paypal (3.5% commission + € 0.55)
The offers submitted by MORGON are valid within the limit of available stocks. MORGON reserves the right to modify the product assortment depending on the difficulties imposed by its suppliers.
The photographs, graphics and descriptions of the products offered for sale are only indicative and do not compromise the MORGON seller in any way.
1. The products purchased will be delivered to the person and to the address indicated in the order.
2. By default, the invoices will be sent in physical support within the shipment of the merchandise.
3. On Saturdays, Sundays and holidays there will be no departure or delivery of orders.
4. Notwithstanding its delay will not imply or cancel the order or compensation.
5. An order is considered delivered at the time the carrier delivers the package or packages to the customer and the customer signs the delivery receipt. It is up to the customer to check the status of the goods upon receipt and indicate any anomalies on the delivery receipt.
6. For shipments outside of Spain and Portugal, contact us.
7. The postage is calculated atomically during the purchase process and the customer is informed at all times of the amount thereof.
8. The client will always bear the expenses accrued by customs procedures, committing to the payment of the same and to the acceptance of the merchandise.
6- Return and cancellation policies
6-1 Return of merchandise:
Our policy, in compliance with current regulations, is to grant you the right to return any item purchased at MORGON within 14 days of the date of receipt.
You will not have to provide any explanation, any item, bought in MORGON, returned in its original packaging, sealed, without having been used and in perfect condition will be accepted without further ado.
Custom products do not allow return.
Within a maximum period of 15 working days from the receipt of the return, MORGON undertakes to be reimbursed.
Before making the return, you must notify MORGON by email to the following address: firstname.lastname@example.org
If the cause of the return was that the returned item does not correspond to what was requested in the order, MORGON will bear the cost of the return and new shipment. If the reason for the return is that the order does not satisfy you, we will refund the amount but not the shipping costs or return costs that will be borne by the customer.
Any product admitted to return must be sent by the customer in its original packaging, and will be borne by the customer any damage caused by an incorrect shipment (packaging or insufficient protection).
Returns of products that suffer damage during shipment will not be accepted.
6-2 Right to dismiss:
Pursuant to the provisions of the Law, the PURCHASER has a maximum period of 14 calendar days from receipt of the product to exercise the right of withdrawal of purchase, for which the PURCHASER must previously notify by e-mail to the following Address: email@example.com
In no case is the right of withdrawal granted on personalized products or manufactured under orders.
The shipment of the products to be returned must be made within a maximum period of 14 days, considering the date indicated on the shipping label or postmark as valid if it is within the indicated period. In the case of refunds due to cancellation of purchase, the PURCHASER shall be responsible for the direct costs of the return of the products purchased and the shipping costs of the same, as well as any damage that may be caused by the return of the same.
Once the returned products are received, they will be verified and verified by our after-sales service. If these are in perfect condition and with their original packaging and all accessories included in the original, we will proceed to return the amount paid, preferably through the same means through which the order was paid, and will be discounted of the amount of shipping + handling.
If the product is damaged or missing some of the elements that make it up and / or these are in poor condition, a charge will be applied proportional to the loss of value or functionality of the product that will be deducted from the amount of the credit.
6-3 Cancellation of order:
If the cancellation of the order arrives before the departure of goods, the client will not have any expense. In the case of an annulment after the order is released, the customer will be responsible for the shipping costs as well as the return costs of this same order.
The products sold on Morgon.es have a legal guarantee of 2 years that will always cover the manufacturer of the product.